Terms and Conditions

AbisTech may display projects, platforms, products, or implementations on the Website as examples of its technical capabilities and experience. Portfolio examples may include Sheger Gebeta, JanTech, HaHuJobs.io, Fanos LMS, HaHu Muya, MESMER, and other projects described on the Website or in Company materials.

A portfolio reference does not necessarily mean that AbisTech owns, operates, controls, or commercially offers the referenced project to the public.

Ownership, operation, licensing, branding, and customer relationships relating to portfolio projects remain subject to the applicable project arrangements.

AbisTech primarily provides technology services to organizations and professional customers.

Commercial engagements may involve requirements analysis, feasibility assessment, system architecture, UI/UX design, software development, testing, deployment, cloud infrastructure, cybersecurity, systems integration, managed operations, hardware procurement, or ongoing support. AbisTech’s documented delivery approach includes discovery, solution design, agile engineering, testing, deployment, and post-deployment operations.

The applicable proposal, quotation, statement of work, or agreement will define the specific obligations of each party.

For custom software projects, the Customer and AbisTech will agree on the applicable requirements and deliverables.

The Customer is responsible for providing accurate requirements, approvals, content, access credentials, test data, integration information, and other dependencies reasonably required for delivery.

Changes to agreed requirements may affect fees, timelines, architecture, testing, and delivery. AbisTech may require a written change request before implementing material changes to agreed scope.

Unless a written Agreement expressly transfers ownership, AbisTech retains ownership of its pre-existing software, frameworks, libraries, development tools, methodologies, reusable components, templates, architecture patterns, know-how, and other background intellectual property.

Customer-specific ownership and licensing arrangements will be established in the applicable Agreement. Third-party software remains subject to its respective licence terms. Open-source components remain subject to their applicable open-source licences.

A Customer’s payment for development services does not automatically transfer ownership of AbisTech’s pre-existing technology or third-party software.

AbisTech may deploy and manage systems using third-party cloud infrastructure, including AWS, Microsoft Azure, Google Cloud Platform, or other infrastructure providers.

Cloud infrastructure remains subject to the relevant provider’s availability, security, service limitations, regional requirements, and contractual terms.

Where AbisTech manages cloud infrastructure for a Customer, the applicable Agreement will define responsibility for accounts, credentials, backups, monitoring, costs, configurations, and support.

AbisTech provides cybersecurity architecture, cyber risk auditing, vulnerability testing, security reviews, managed security services, incident response, network defense, and related services within the agreed scope.

Security testing will only be performed against systems for which the Customer has provided appropriate authorization. The Customer represents that it has authority to authorize AbisTech to conduct security testing against the relevant systems. AbisTech will not intentionally perform unauthorized testing against third-party systems.

Security testing may identify vulnerabilities but does not guarantee that every vulnerability will be detected.

AbisTech supplies enterprise technology products, including computers, servers, peripherals, software packages, and telecommunications equipment.

Product availability depends on supplier inventory, manufacturer availability, import requirements, shipping conditions, and other external factors.

Product specifications, warranty terms, delivery arrangements, and returns will be governed by the applicable quotation, invoice, order confirmation, manufacturer warranty, and mandatory UAE consumer-protection requirements where applicable. AbisTech does not provide a manufacturer warranty beyond the warranty expressly provided by AbisTech or the relevant manufacturer.

Delivery dates are estimates unless expressly guaranteed in writing.

Delivery may depend on manufacturers, suppliers, logistics providers, customs authorities, cloud providers, telecommunications providers, or other third parties.

Risk and title for physical Products will transfer according to the applicable sale agreement, invoice, or mandatory applicable law.

Prices may exclude VAT or other applicable taxes unless expressly stated otherwise.

AbisTech will apply UAE VAT and other applicable taxes in accordance with applicable UAE tax requirements.

International Customers remain responsible for taxes imposed in their own jurisdictions unless the applicable Agreement states otherwise.

Customers retain ownership of Customer Data unless an Agreement states otherwise.

Where AbisTech processes Customer Data on behalf of a Customer, the parties will establish appropriate data-processing terms where required.

The Customer is responsible for ensuring that its instructions to AbisTech and its submission of Customer Data comply with applicable data-protection law.

AbisTech processes personal data in accordance with its Privacy Policy and applicable data-protection laws. The Privacy Policy forms part of these Terms.

Where AbisTech acts as a processor for a Customer, the applicable data-processing agreement or service contract will govern processor-specific obligations.

The UAE PDPL contains provisions concerning controllers, processors, data-subject rights, security, and cross-border transfers.

AbisTech retains ownership of its trademarks, Website content, proprietary software, frameworks, methodologies, architecture, documentation, technical know-how, and other intellectual property unless a written Agreement states otherwise.

Customers must not copy, modify, distribute, reverse engineer, resell, sublicense, or commercially exploit AbisTech proprietary materials except as expressly authorized.

Services may depend on third-party software, APIs, cloud platforms, payment services, communication platforms, operating systems, hardware manufacturers, or other external technologies.

Third-party components may change or become unavailable. AbisTech will not be responsible for third-party changes outside its reasonable control.

Software developed or supplied by AbisTech may contain open-source components.

Applicable open-source licence terms will govern those components. Nothing in these Terms overrides an applicable open-source licence.

Where AbisTech provides digital content, social-media application development, social-media management, or marketing services, the Customer remains responsible for ensuring that Customer-supplied content, claims, trademarks, personal data, and campaign instructions are lawful.

AbisTech may reject content or campaign instructions that reasonably appear unlawful, infringing, deceptive, or inconsistent with applicable platform rules.

Certain Services may incorporate artificial intelligence, automated processing, analytics, recommendation systems, or other automated technologies.

AI-generated output may contain inaccuracies or omissions. Customers remain responsible for reviewing output before using it for consequential legal, financial, employment, security, regulatory, medical, or other decisions.

Where personal data is processed through AI systems, the parties must comply with applicable data-protection requirements.

Customers must not use AbisTech Services to conduct unauthorized cyber activity, compromise third-party systems, distribute malware, facilitate fraud, or violate applicable law.

AbisTech may suspend access where necessary to protect its infrastructure, customers, third parties, or legal interests.

AbisTech seeks to provide reliable and resilient technology services.

The Website and Services may experience interruptions caused by maintenance, infrastructure failures, cloud providers, telecommunications failures, security incidents, force majeure events, regulatory requirements, or other circumstances outside AbisTech’s reasonable control.

Where an SLA applies, the SLA governs the applicable availability commitments.

AbisTech will provide contracted Services in accordance with the applicable Agreement.

Except for warranties expressly stated in an Agreement and rights that applicable law does not permit AbisTech to exclude, the Website and general Website information are provided on an “as available” basis.

AbisTech does not guarantee that the Website will always be uninterrupted, error-free, or compatible with every device or third-party system.

Where a Customer qualifies as a consumer under applicable UAE law, mandatory statutory consumer rights apply.

Nothing in these Terms excludes or restricts a consumer right that applicable UAE law prohibits AbisTech from excluding. The UAE Consumer Protection Law addresses consumer rights and prohibits contractual terms that cause prohibited harm to consumers or exempt a supplier from statutory obligations.

To the maximum extent permitted by applicable law, AbisTech will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, including loss of profits, revenue, business opportunity, goodwill, anticipated savings, or data.

For B2B Services, a specific Agreement may establish an aggregate liability cap appropriate to the Service and fees paid.

Nothing in these Terms excludes liability that applicable law does not permit a party to exclude or limit.

Each party must protect confidential information received from the other party and use such information only for legitimate purposes connected with the business relationship.

Confidentiality obligations may be supplemented by a separate NDA.

Where reasonably practicable, AbisTech will provide notice before suspension or termination.

Immediate suspension may occur where required for security, legal, or fraud-prevention reasons.

AbisTech may use electronic communications, electronic records, electronic acceptance, electronic signatures, and electronic contracts where legally permitted.

UAE Federal Decree-Law No. 46 of 2021 addresses electronic documents, electronic signatures, electronic contracts, automated electronic transactions, and related matters.

Electronic records relating to transactions may be retained and used as evidence subject to applicable law.

AbisTech provides services to customers outside the UAE. International Customers are responsible for determining whether their use of the Services complies with laws applicable to their jurisdiction.

Where a Customer requires specific contractual requirements concerning data protection, information security, export controls, sanctions, or regulatory compliance, those requirements should be identified during contracting.

Nothing in these Terms excludes mandatory law applicable to a Customer or transaction.

These Terms are governed by the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations of the Emirate of Dubai and the regulatory framework applicable to AbisTech’s establishment in Meydan Free Zone.

Mandatory laws applicable to a particular transaction or jurisdiction remain unaffected.

The parties should first attempt to resolve disputes through good-faith commercial discussions.

If a dispute cannot be resolved, it will be submitted to the competent courts of Dubai, United Arab Emirates, unless a separate written Agreement provides a different legally valid dispute-resolution mechanism.

Nothing prevents a party from seeking urgent interim relief from a competent court.

AbisTech may update these Terms to reflect changes in Services, technology, business operations, or applicable legal requirements.

The updated version will be published on https://abis.tech with a revised effective date.

Where law requires additional notice or consent, AbisTech will provide the required notice or obtain the required consent.

The Customer may not transfer its rights or obligations under these Terms without AbisTech’s written consent where consent is required.

AbisTech may assign or transfer its rights and obligations in connection with a restructuring, merger, acquisition, sale of assets, or transfer of a business or Service, subject to applicable law.

These Terms, together with the Privacy Policy, Cookie Policy, applicable proposals, quotations, order forms, statements of work, SLAs, licences, and other incorporated agreements, form the contractual framework governing the relevant use of the Website and Services.

A specific written Agreement takes precedence over these general Terms where an inconsistency exists.

AbisTech L.L.C-FZ

Meydan Grandstand, 6th Floor

Meydan Road, Nad Al Sheba

Dubai, United Arab Emirates

Email: contact@abis.tech

Website: https://abis.tech